pM
paul M
1 reviews | Active since Jul 2022
05 Jul 2022, 14:15
Cellphone number change
been trying to change my cellphone number for 2 days now to log into my account. Only gets redirected the whole time or put on hold for ages until the phone dies.JUST TO CHANGE MY NUMBER!!!!!!!!!What client service is this?2 days......you offered me a loan and i cannot take it cause i got to jump through the tulips to even get someone to help.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
05 Jul 2022, 14:52Good day Paul.
We are sorry to hear of the frustration you have had regarding this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear of the frustration you have had regarding this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply05 Jul 2022, 14:52
Official
Good day Paul.
We are sorry to hear of the frustration you have had regarding this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear of the frustration you have had regarding this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 Jul 2022, 12:37Good day Paul
We have received confirmation that contact has been made and that your complaint has been resolved.
Regards
Sanlam Client Care
We have received confirmation that contact has been made and that your complaint has been resolved.
Regards
Sanlam Client Care
Sanlam's reply07 Jul 2022, 12:37
Official
Good day Paul
We have received confirmation that contact has been made and that your complaint has been resolved.
Regards
Sanlam Client Care
We have received confirmation that contact has been made and that your complaint has been resolved.
Regards
Sanlam Client Care