Cashback policy

I'm Roderick a few months ago i was introduced to sanlam sky. Broker from sanlam told me regarding cashback policy where all my current policies will be canceled from persal. I thought it would make my life easier to deal with one company.. currently sanlam sky deduct money from bank account and my current policies are still intact. Which mean double payments. I tried to reverse the money ,but couldn't which left me with almost R4000-00 sort. I deeply regret sanlam sky.