GB
Gisela B
1 reviews | Active since Jul 2021
13 Feb 2024, 22:10
Cashback issues
I have requested cashback form in January 2024 and have not received any such form. It's funny when they have to take your money, it will always be on time but if they owe me money I have to jump through hoops. Sanlam, the money that I am suppose to get back, I paid for.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
14 Feb 2024, 07:39Good day Gisela
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's reply14 Feb 2024, 07:39
Official
Good day Gisela
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's replyOfficial
14 Feb 2024, 09:26This is to confirm that Sanlam SKY has contacted you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply14 Feb 2024, 09:26
Official
This is to confirm that Sanlam SKY has contacted you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care