NM
Nsuku M

1 reviews | Active since Jan 2024

18 Jan 2024, 06:39

***** case

I have a sanlam policy deducting from my payslip since July 2023.I called to report this and also found out that this policy covers people I do not even know and was sent from pillar to post with no tangible assistance. I went to your offices to report in October and submitted all documents requested and I'm still waiting for your response.

0
Replies (3)
Sanlam
Sanlam's reply18 Jan 2024, 07:37
Official
Good day Nsuku   
 We are sorry to hear of your poor client service experience. Please respond to our  private message.
 
 Regards
 Sanlam Client Care
Sanlam
Sanlam's reply18 Jan 2024, 08:19
Official
Thank you for the information. We have escalated your complaint to Sanlam SKY.

RegardsSanlam Client Care
Sanlam
Sanlam's reply19 Jan 2024, 09:58
Official
Good day Nsuku

This is to confirm that Sanlam SKY has contacted you and feedback has been provided. 
 Regards
 Sanlam Client Care