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mary M
1 reviews | Active since Dec 2017
10 Jul 2022, 09:32
Cant withdraw from my tax free investment
i have a tax free investment with Sanlam, i have been calling, requesting call back and emailing them about a withdrawal, its been 4 months now and no one has called me back and when i call i am being told someone will contact me but nothing until today. they do debit every month on my account but they cant help me when i need my money that i am saving.
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Replies (2)
Sanlam's replyOfficial
11 Jul 2022, 09:10Good day Mary
We are sorry to hear of your negative service experience. Your complaint has been escalated to the relevant team to contact and assist you.
Regards
Sanlam Client Care
We are sorry to hear of your negative service experience. Your complaint has been escalated to the relevant team to contact and assist you.
Regards
Sanlam Client Care
Sanlam's reply11 Jul 2022, 09:10
Official
Good day Mary
We are sorry to hear of your negative service experience. Your complaint has been escalated to the relevant team to contact and assist you.
Regards
Sanlam Client Care
We are sorry to hear of your negative service experience. Your complaint has been escalated to the relevant team to contact and assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
11 Jul 2022, 12:38Hi Mary
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply11 Jul 2022, 12:38
Official
Hi Mary
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care