KD
Kee-Leen Devoti
1 reviews | Active since Jan 2017
04 May 2022, 10:05
Cant pay up - Endless requesting for docs they already have....!!!
I submitted my claims 7th March 2022 and till today they still asking for more docs and also of what I have already sent. funny how when you pay every month they happy to debit your account but for them to pay its a problem. i will not recommend Sanlam to anyone... Horrible service and will be looking for another service provider.!!!!!! Useless really
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Replies (5)0
Replies (5)
Sanlam's replyOfficial
04 May 2022, 10:28Dear Kee-Leen
We acknowledge receipt of your complaint. Please confirm the type of claim that you are referring to and the policy number involved.
Regards
Client Relations
We acknowledge receipt of your complaint. Please confirm the type of claim that you are referring to and the policy number involved.
Regards
Client Relations
Sanlam's reply04 May 2022, 10:28
Official
Dear Kee-Leen
We acknowledge receipt of your complaint. Please confirm the type of claim that you are referring to and the policy number involved.
Regards
Client Relations
We acknowledge receipt of your complaint. Please confirm the type of claim that you are referring to and the policy number involved.
Regards
Client Relations
Sanlam's replyOfficial
04 May 2022, 13:25Dear Kee-Leen
We have checked your ID number and you don't have any policies with us. Are you perhaps referring to a provident fund claim?
Regards
Client Relations
We have checked your ID number and you don't have any policies with us. Are you perhaps referring to a provident fund claim?
Regards
Client Relations
Sanlam's reply04 May 2022, 13:25
Official
Dear Kee-Leen
We have checked your ID number and you don't have any policies with us. Are you perhaps referring to a provident fund claim?
Regards
Client Relations
We have checked your ID number and you don't have any policies with us. Are you perhaps referring to a provident fund claim?
Regards
Client Relations
KD
Kee-Leen Devoti's updateReviewer Update
04 May 2022, 14:05its Gap cover
KD
Kee-Leen Devoti's update04 May 2022, 14:05
Reviewer Update
its Gap cover
Sanlam's replyOfficial
04 May 2022, 14:30Dear Kee-Leen
Thank you for getting back to us. We have escalated with our Gapcover team for urgent handling.
Regards
Client Relations
Thank you for getting back to us. We have escalated with our Gapcover team for urgent handling.
Regards
Client Relations
Sanlam's reply04 May 2022, 14:30
Official
Dear Kee-Leen
Thank you for getting back to us. We have escalated with our Gapcover team for urgent handling.
Regards
Client Relations
Thank you for getting back to us. We have escalated with our Gapcover team for urgent handling.
Regards
Client Relations
Sanlam's replyOfficial
05 May 2022, 14:14Dear Kee-Leen
We were informed that our consultant made contact with you to discuss the matter further. They will provide you with feedback shortly regarding the claim approval.
Kind regards
Client Relations
We were informed that our consultant made contact with you to discuss the matter further. They will provide you with feedback shortly regarding the claim approval.
Kind regards
Client Relations
Sanlam's reply05 May 2022, 14:14
Official
Dear Kee-Leen
We were informed that our consultant made contact with you to discuss the matter further. They will provide you with feedback shortly regarding the claim approval.
Kind regards
Client Relations
We were informed that our consultant made contact with you to discuss the matter further. They will provide you with feedback shortly regarding the claim approval.
Kind regards
Client Relations