MC
Monique C

1 reviews | Active since Jul 2017

11 May 2026, 14:47

Can't Answer Simple Question RE Cover

Asked a simple question as to whether elective c-sections are covered by my policy and they refuse to give me an answer, saying I would have to submit a claim. How must I plan in advance and budget then if I have no idea if the most common operation in South Africa is covered by my gap cover?

0
Replies (2)
Sanlam
Sanlam's reply11 May 2026, 15:16
Official
Good day, Monique

We are sorry to learn of your negative service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply11 May 2026, 16:24
Official
This is to confirm that you were contacted via remail. Please respond to the email for further assistance.  Regards
 Sanlam Client Care 

Best regards,