Cannot submit claims

So sad that I once again have to resort to hello peter to get any answers. I have asked numerous times what is the new email address to send in claims for Sanlam Gap and got different response ( all different email addresses). However, every single email address does not respond at all. I am strongly considering cancelling my Sanlam Gap policy as this is absolutely ridiculous that Sanlam cannot provide a correct email address where claims are to be submitted. When Kaelo was doing the claims, i would get an email response immediately. The latest email address I was told to send my claims to is ***. However, there is no response. Email me, do not phone me. This is the last straw! If Sanlam Gap cannot sort itself out, I am done.