TG
Taricia G

1 reviews | Active since Mar 2013

21 May 2025, 10:27

Cannot receive proper help from Sanlam

I've been struggling with Sanlam since April. The communication seriously sucks... I asked for my 2015 Tax Directive and was sent my 2015 IRP5. Trying to get into contact with them is impossible as they don't answer calls, they keep me waiting all day on WhatsApp and don't respond at all via email

0
Replies (2)
Sanlam
Sanlam's reply21 May 2025, 10:53
Official
Good day Taricia

We are sorry to learn that you are struggling to receive assistance with this matter and have arranged for assistance from the responsible team.

Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply23 Jun 2025, 14:04
Official
Good day Taricia

This is to confirm that the requested information has been emailed to you.

Regards
Sanlam Client Care 

Best regards,