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Annemi O

1 reviews | Active since Oct 2017

22 Jan 2024, 02:45

Cannot cancel Sanlam Debit- they just keep on deducting

Cancelled my policy in December 2023, and Sanlam just keeps on deducting. I cannot seem to cancel the deductions. *****ulent and *********.

0
Replies (5)
Sanlam
Sanlam's reply22 Jan 2024, 07:36
Official
Good day Annemi

We apologise for your service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
AO
Annemi O's update22 Jan 2024, 07:56
Reviewer Update
Hi there. Your client service team sent automated responses - I need a person to action the cancellation sent 18 Dec 2023 and refund me for end of 31 December and 31 January payments. Service Request number: ***
Sanlam
Sanlam's reply22 Jan 2024, 09:32
Official
Hello Annemi

We have arranged for assistance with this matter.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply22 Jan 2024, 09:57
Official
Hello Annemi

We will be sending you a Private reply.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply23 Jan 2024, 09:28
Official
Hello Annemi

We have received feedback that an email has been sent to you.

Regards
Sanlam Client Care