GP
Gladys P
1 reviews | Active since Nov 2020
27 Mar 2026, 09:15
Cancellation of policy
I have cancelled the policy that I said to them I don't want them because, their consultants wrote the amount that we didn't agree with. I wrote the cancelation but the policy went through
Helpful (0)
Replies (1)0
Replies (1)
Sanlam's replyOfficial
27 Mar 2026, 09:18Dear Gladys, thank you for your review. We apologise for the inconvenience and confirm that the policies were terminated. The cancellation of the policies was unfortunately not in time to prevent your pay office from deducting a premium. This will be refunded to you as soon as possible. Our further feedback on this will be sent to your direct e-mail address. Regards, Assupol Complaints
Sanlam's reply27 Mar 2026, 09:18
Official
Dear Gladys, thank you for your review. We apologise for the inconvenience and confirm that the policies were terminated. The cancellation of the policies was unfortunately not in time to prevent your pay office from deducting a premium. This will be refunded to you as soon as possible. Our further feedback on this will be sent to your direct e-mail address. Regards, Assupol Complaints