Cancellation of policy

Item: Sanlam
Rating: 1
Author: Zoleka P

My account had been deducting months and I’m I’m unable this cancel the contract with Sanlam sky the deductions has been going off for a long period of time. I tried to email and get information from from them but I was told that they could not find me on their system with my ID no.. not sure what to do next.. the policy no is SG***2SS.. I need urgent assistance as I’m in currently retrenched due to Covid.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

19 Sept 2020, 10:25

Dear Zoleka

We acknowledge receipt of your complaint and will refer it to the relevant department for assistance.

Kind regards
Sanlam Client Relations

Sanlam's reply19 Sept 2020, 10:25

Official

Dear Zoleka

We acknowledge receipt of your complaint and will refer it to the relevant department for assistance.

Kind regards
Sanlam Client Relations

Zoleka P's updateReviewer Update

19 Sept 2020, 11:53

Thank you .. I’ll wait to hear from you’re agents.. my email ***

Zoleka P's update19 Sept 2020, 11:53

Reviewer Update

Thank you .. I’ll wait to hear from you’re agents.. my email ***

Sanlam's replyOfficial

22 Sept 2020, 08:53

Dear Zoleka

One of our consultants has tried calling you but were unable to reach you. Please provide a convenient time for them to call again.

Kind regards,
Sanlam Client Relations

Sanlam's reply22 Sept 2020, 08:53

Official

Dear Zoleka

One of our consultants has tried calling you but were unable to reach you. Please provide a convenient time for them to call again.

Kind regards,
Sanlam Client Relations