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Vanessa S

1 reviews | Active since Oct 2017

22 Feb 2024, 17:10

Cancellation of policies

I’ve send an email to *** on the07.12.2023 to cancel 2 policies. I’ve just received sms notifications that my policies is in arrears. So whilst I’m thinking they are canceled those policies are still active. Can someone please cancel those policies as I don’t want them

0
Replies (6)
Sanlam
Sanlam's reply23 Feb 2024, 07:15
Official
Good morning Vanessa

We are sorry to learn of this and have requested assistance from Sanlam Sky.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply23 Feb 2024, 08:29
Official
Hello Vanessa

We have received feedback that Sanlam Sky has sent you an email.

Regards
Sanlam Client Care
VS
Vanessa S's update26 Mar 2024, 15:11
Reviewer Update
Good day I’ve told whoever called me that I’m not interested in any Sanlam product however Sanlam is still trying to deduct R140 from my account. Can you please cancel and stop trying to deduct from my bank account you are messing with my credit score and this is affecting me negatively!!!!!!!!!
VS
Vanessa S's update26 Mar 2024, 15:15
Reviewer Update
My bank account is on a minus because of you and that don’t sit well with me as you tried to deduct R140 twice which means my account is minus R280

Sanlam
Sanlam's reply26 Mar 2024, 15:43
Official
Good day Vanessa

We are sorry to hear that this has not been resolved yet. We have relayed your message to Sanlam SKY.

Regards
Sanlam Client Care 
Sanlam
Sanlam's reply27 Mar 2024, 10:10
Official
Good day Vanessa

Feedback was provided to you via email from Sanlam SKY.

Regards
Sanlam Client Care