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nonkululeko M

1 reviews | Active since Mar 2014

18 Jan 2017, 14:47

Cancellation dragging for 3months

<p>Hi Sanlam</p> <p> </p> <p>What do I have o do to this policy cancelled. I called your capetown call center to cancel the policy, they told me it was cancelled, in Nov 2016 I saw yet another installment. I contacted the Sanlam recruiter to cancel the policy in December when he asked me about non-payment. I old him I had cancelled. Even in December I got yet another debit order. Who is paying for these debit orders.</p> <p> </p> <p>What do I have to d cancel a simple policy</p> <p> </p> <p>You have the orse service ever even you webpage contact does not work, nor making calls that drag on if you already a client.</p> <p> </p> <p>Someone respond, so i know Sanlam has people working there, with a cancelation note, and who will pay for all these debit orders that you busy messing my credit profile with.</p>

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Replies (2)
Sanlam
Sanlam's reply18 Jan 2017, 14:53
Official

We acknowledge your posting, and will refer it to the relevant department for investigation.

Regards

Client Relations

Best regards,

Sanlam
Sanlam's reply23 Jan 2017, 09:46
Official

Good day

We have been informed that the matter has been finalised. Ms Lamm sent you an email confirming the outcome of the complaint.

Kind Regards

Client Relations

Best regards,