MN
Mayenziwe N
1 reviews | Active since Mar 2014
20 Jun 2016, 11:44
Cancelation
<p>I sent and enquiry to cancel a policy and I was given this request number: ********** 594. But till today the policy has never been cancelled. The policy number is SG783623. I will be glad to get assisted.</p>
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
20 Jun 2016, 13:08Dear Mayenzy1
We acknowledge receipt of your complaint and will refer this to our Sanlam Sky Department for further handling
Regards
Client Relations
Best regards,
Sanlam's reply20 Jun 2016, 13:08
Official
Dear Mayenzy1
We acknowledge receipt of your complaint and will refer this to our Sanlam Sky Department for further handling
Regards
Client Relations
Best regards,
Sanlam's replyOfficial
21 Jun 2016, 07:48Dear Mayenzy1
We have been informed that Ms Cellere from our Sanlam Sky Department made contact with you. She explained why you policy was not cancelled yet and requested a signed instruction. You confirmed that you will be sending a signed instruction.
Kind Regards
Client Relations
Best regards,
Sanlam's reply21 Jun 2016, 07:48
Official
Dear Mayenzy1
We have been informed that Ms Cellere from our Sanlam Sky Department made contact with you. She explained why you policy was not cancelled yet and requested a signed instruction. You confirmed that you will be sending a signed instruction.
Kind Regards
Client Relations
Best regards,
Sanlam's replyOfficial
21 Jul 2016, 08:11Hi Mayenzy1
We have been informed that Ms Cellere tried calling you without success. She confirmed that she sent you an email requesting the documentation required to pay the refund..
Kind Regards
Client Relations
Best regards,
Sanlam's reply21 Jul 2016, 08:11
Official
Hi Mayenzy1
We have been informed that Ms Cellere tried calling you without success. She confirmed that she sent you an email requesting the documentation required to pay the refund..
Kind Regards
Client Relations
Best regards,