MvdL
Morne van der Linde

1 reviews | Active since Mar 2014

07 Feb 2020, 19:42

Cancel policy

Since July 2019 im trying to cancel my police with proof on email still up untill today im still paying the policy. I hope they will pay my money back as i wanted to cancel my policy 6 months ago

0
Replies (2)
Sanlam
Sanlam's reply10 Feb 2020, 12:19
Official
Good Day Morne, 
Thank you for your notification about the cancellation delay. 
Our further communication with you will be by direct e-mail.
Our sincere apology for any inconvenience caused.
Regards, 
Assupol Complaints Team
Sanlam
Sanlam's reply26 Feb 2020, 07:53
Official
Good Day Morne,
I refer to our direct communication and confirm that the refund was paid. It would be much appreciated if you can update this review, to confirm your satisfaction with the handling of your complaint.
Proudly Serving,
Assupol Complaints Manager