CVdM
Corne Van der Merwe

1 reviews | Active since Sept 2010

29 Jul 2025, 13:41

Cancel policy

I have asked numerous times to cancel my gap cover policy, but it just does not get done, every month on the 26th you debit my bank account and then I have to log into my app to reverse the debit order amount. I am asking nicely to cancel the cover asap

0
Replies (3)
CVdM
Corne Van der Merwe's update06 Jun 2025, 16:28
Reviewer Update
Who must I reach out to? Cannot see the reply as it shows stars..... We are sorry to hear this. Please reach out to *********** as we do not administer this product anymore.
Sanlam
Sanlam's reply29 Jul 2025, 13:44
Official
Good day Corne

We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply15 Aug 2025, 12:22
Official
Good day Corne

This is to confirm that you have been contacted and will be assisted further. 
Regards
Sanlam Client Care