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AK
Amore K

1 reviews | Active since Jan 2018

08 Sept 2022, 18:45

Cancel my policy

I have emailed Sanlam twice to cancel a funeral policy that I have with them. A month later, I have no feed back.

Can SOMEONE from Sanlam contact me ASAP?

My policy number SP***7.

0
Replies (6)
Sanlam
Sanlam's reply09 Sept 2022, 06:16
Official
Good day Amore

We are sorry to hear about your service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply10 Sept 2022, 07:59
Official
Good day Amore

We have received feedback that initial contact has been made with you and that the matter is receiving attention.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply12 Sept 2022, 09:27
Official
Good day Amore

We have received confirmation that your complaint has been resolved. 

Regards
Sanlam Client Care
AK
Amore K's update12 Sept 2022, 09:51
Reviewer Update
Good day

I haven't received confirmation that my complaint was resolved
Sanlam
Sanlam's reply12 Sept 2022, 10:06
Official
We will follow up with the relevant department.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply12 Sept 2022, 10:39
Official
Sanlam SKY has confirmed that you have been called and feedback was provided to you.

Regards
Sanlam Client Care