Cancel funeral cover and REFUND ME

Item: Sanlam
Rating: 1
Author: Kegomoditswe P

I sent email 6 weeks back for funeral cover to be cancelled before it start debiting but Sanlam debited me 1 week ago. Kindly cancel the funeral cover I am unemployed and cannot be able to pay for it. Most importantly refund me my money you took.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

09 Nov 2024, 14:42

Good day Kegomoditswe
We are sorry to learn of your poor service experience and have arranged for assistance from the responsible department.
RegardsSanlam Client Care

Sanlam's reply09 Nov 2024, 14:42

Official

Good day Kegomoditswe
We are sorry to learn of your poor service experience and have arranged for assistance from the responsible department.
RegardsSanlam Client Care

Kegomoditswe P's updateReviewer Update

11 Nov 2024, 10:40

2 days later I'm still not assisted, I want my money back and this policy to cancelled ASAP

Kegomoditswe P's update11 Nov 2024, 10:40

Reviewer Update

2 days later I'm still not assisted, I want my money back and this policy to cancelled ASAP

Sanlam's replyOfficial

11 Nov 2024, 10:48

Hello Kegomoditswe

We have followed up with the responsible department.

Regards
Sanlam Client Care

Sanlam's reply11 Nov 2024, 10:48

Official

Hello Kegomoditswe

We have followed up with the responsible department.

Regards
Sanlam Client Care

Sanlam's replyOfficial

11 Nov 2024, 13:16

Hello Kegomoditswe

We have received feedback that Sanlam Sky has sent you an email.

Please respond to it.

Regards
Sanlam Client Care

Sanlam's reply11 Nov 2024, 13:16

Official

Hello Kegomoditswe

We have received feedback that Sanlam Sky has sent you an email.

Please respond to it.

Regards
Sanlam Client Care