SX
Sindisiwe X

1 reviews | Active since May 2021

20 Dec 2024, 05:56

Cancel and refund

I sent you an email a while back cause I wanted to cancel my policy and you sent back an automated email that you will respond in 5 working days, its way pass that now and I have not been called back. Im in my cooling off period, I want to cancel. If another payment is taken from my account, I am taking you to the Ombudsman!!!

0
Replies (2)
Sanlam
Sanlam's reply20 Dec 2024, 07:34
Official
Good day Sindisiwe

We apologise for your service experience and have requested Sanlam Sky to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply20 Dec 2024, 10:09
Official
Hello Sindisiwe

We have received feedback that Sanlam Sky has been in touch with you via email. 

Please respond to their email for further assistance.

Regards
Sanlam Client Care