MM
Magaretha M
1 reviews | Active since Oct 2024
03 Oct 2024, 09:57
Can get through various platforms!
Been trying to get through via Sanlam Corporate number, e-mails numerous times from over a week now and with call centre you are holding on for how long with no luck. Trying to get my Update on my pension fund withdrawal status.
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
03 Oct 2024, 10:46Good morning Magaretha
We are so sorry to learn of your poor service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
We are so sorry to learn of your poor service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply03 Oct 2024, 10:46
Official
Good morning Magaretha
We are so sorry to learn of your poor service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
We are so sorry to learn of your poor service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
03 Oct 2024, 10:48Hello Magaretha
Please confirm whether this is on a Pension Fund membership, or on a Retirement Annuity policy/plan.
In your message you mentioned "pension fund withdrawal", but the reference number you provided is for a Retirement Annuity policy/plan.
Regards
Sanlam Client Care
Please confirm whether this is on a Pension Fund membership, or on a Retirement Annuity policy/plan.
In your message you mentioned "pension fund withdrawal", but the reference number you provided is for a Retirement Annuity policy/plan.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply03 Oct 2024, 10:48
Official
Hello Magaretha
Please confirm whether this is on a Pension Fund membership, or on a Retirement Annuity policy/plan.
In your message you mentioned "pension fund withdrawal", but the reference number you provided is for a Retirement Annuity policy/plan.
Regards
Sanlam Client Care
Please confirm whether this is on a Pension Fund membership, or on a Retirement Annuity policy/plan.
In your message you mentioned "pension fund withdrawal", but the reference number you provided is for a Retirement Annuity policy/plan.
Regards
Sanlam Client Care
Best regards,
MM
Magaretha M's updateReviewer Update
03 Oct 2024, 13:40Sorry, I meant Retirement Annuity - ***x9
MM
Magaretha M's update03 Oct 2024, 13:40
Reviewer Update
Sorry, I meant Retirement Annuity - ***x9
Sanlam's replyOfficial
03 Oct 2024, 14:01Thank you, Magaretha
We have escalated the matter for assistance.
Regards
Sanlam Client Care
We have escalated the matter for assistance.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply03 Oct 2024, 14:01
Official
Thank you, Magaretha
We have escalated the matter for assistance.
Regards
Sanlam Client Care
We have escalated the matter for assistance.
Regards
Sanlam Client Care
Best regards,
MM
Magaretha M's updateReviewer Update
03 Oct 2024, 14:42Thank you
MM
Magaretha M's update03 Oct 2024, 14:42
Reviewer Update
Thank you
Sanlam's replyOfficial
03 Oct 2024, 15:37Hello Magaretha
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply03 Oct 2024, 15:37
Official
Hello Magaretha
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Best regards,