1 reviews | Active since Mar 2017
Call us if you have a death in your family we wont help u
<p>2007 - took out a policy - suppose to be a funeral policy - now 2017 my mother passes away and guess what - the policy i apperantly took out was a accidental life policy - why in the world in the right frame of mind would i do that ??? Now i have a financial burdon upon my shoulders due to un co operative people from Sanlam Sky - sent emails - phoned them - get put on hold and phone put down - what the heck - i need closure and assistance here. I will not - however give up - i will be helped and this will be rectified - my financial burdon has just become your burdon !!! Get hold of me urgently !!! Ive been trying to get help since 12/03/2017 - Look at what the date is today 22/03/2017 - SERIOUSLY!!!</p>
We acknowledge your posting, and will refer it for investigation first thing when the office opens today.
Regards
Client Relations
We acknowledge your posting, and will refer it for investigation first thing when the office opens today.
Regards
Client Relations
Sanlam - First they sent me a email stating that it would take 10 working days before they (Sanlam) would respond - what do i do with my mothers body for 10 days ? Who is going to be liable for the financial implications due to Unforseen Circumstances ?Then i got a email stating they would get back in 48 hours - well guess what ????
168 hours later and still I am the one sending mails requesting help, I am the one making phone calls and get put on hold for almost 10 min. at a time - I am the one wasting my airtime, my breath on getting any feedback from Sanlam Sky.
I have spoken to Nkughalo Momntu - for almost 25 min yesterday - Simple - My request was to speak to a supervisor that could assist me. Because the one and only supervisor was too busy to worry about someone's life and financial burdon that they (Sanlam) just dont care !!! Now i await your reaponse in anticipation and hoping we can clear this up!!
Sanlam - First they sent me a email stating that it would take 10 working days before they (Sanlam) would respond - what do i do with my mothers body for 10 days ? Who is going to be liable for the financial implications due to Unforseen Circumstances ?Then i got a email stating they would get back in 48 hours - well guess what ????
168 hours later and still I am the one sending mails requesting help, I am the one making phone calls and get put on hold for almost 10 min. at a time - I am the one wasting my airtime, my breath on getting any feedback from Sanlam Sky.
I have spoken to Nkughalo Momntu - for almost 25 min yesterday - Simple - My request was to speak to a supervisor that could assist me. Because the one and only supervisor was too busy to worry about someone's life and financial burdon that they (Sanlam) just dont care !!! Now i await your reaponse in anticipation and hoping we can clear this up!!
Good day Mr Heyn
We have been informed that this matter is being handled via the Sanlam Arbitrators office.
Regards
Client Relations
Good day Mr Heyn
We have been informed that this matter is being handled via the Sanlam Arbitrators office.
Regards
Client Relations