SN
Siphiwe N
1 reviews | Active since Jan 2024
24 Jan 2024, 20:32
ca
I requested for a refund on the 17th of July 2023, noticed i was debited for the month sent follow up mail and received no reply. Noticed i was still being debited in September, i called in and a consultant promised to follow up and process refund for the month July to September... Nothing!! My policy has still not been cancelled . Can this policy be CANCELLLED AND GET A FULL REFUND ON ALL THE MONTHS I HAVE BEEN DEBITED
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Replies (2)
Sanlam's replyOfficial
25 Jan 2024, 07:25Good morning Siphiwe
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply25 Jan 2024, 07:25
Official
Good morning Siphiwe
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
25 Jan 2024, 10:22Hello Siphiwe
We have received feedback that you have been called and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been called and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply25 Jan 2024, 10:22
Official
Hello Siphiwe
We have received feedback that you have been called and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been called and that you are being assisted.
Regards
Sanlam Client Care