MB
Mzwandile B
1 reviews | Active since Jun 2023
29 Jun 2023, 07:22
Bunch of ******
Bunch of ******, it's been 3 weeks since I've made a claim and each time I call them they tell me money will be paid out today, it's been 3 ****en weeks with the same story from different agents, it's like they have been trained to say the same thing all over again. Your company is **** even worse your employees.
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Sanlam's replyOfficial
29 Jun 2023, 07:34Dear Mzwandile, thank you for your review. My sincerest apology for the frustration and inconvenience caused by the undue delay in the claim payment. I have requested our claims manager to urgently assist in finalising this. Our feedback will be sent to your direct e-mail address. Regards, Assupol Complaints Manager
Sanlam's reply29 Jun 2023, 07:34
Official
Dear Mzwandile, thank you for your review. My sincerest apology for the frustration and inconvenience caused by the undue delay in the claim payment. I have requested our claims manager to urgently assist in finalising this. Our feedback will be sent to your direct e-mail address. Regards, Assupol Complaints Manager