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Lexiol A

1 reviews | Active since Jul 2011

19 Sept 2023, 12:51

Breaking POPI Act

Buys your information from Data Discovery. And spam calls you without your permission which is a clear violation of the Countries Popi Act. The more you try to ask them where they got your information, the more they interrupt you and read the same line from a script. Only after speaking with a manager did I find out where they bought my information from. Sad when companies break South African Laws.

0
Replies (6)
Sanlam
Sanlam's reply19 Sept 2023, 13:29
Official
Good afternoon Lexiol

We apologise for your experience and would like to investigate the matter.

Please confirm which product(s) were offered to you during these calls. 

Regards
Sanlam Client Care 
LA
Lexiol A's update19 Sept 2023, 13:34
Reviewer Update
There was a credit card offered to me
Sanlam
Sanlam's reply19 Sept 2023, 13:46
Official
Hello Lexiol

Thank you for the information provided.

We will revert back to you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply20 Sept 2023, 09:26
Official
Hello Lexiol

We have received feedback that initial contact has been made with you and that you are being assisted.

Regards
Sanlam Client Care
LA
Lexiol A's update20 Sept 2023, 15:44
Reviewer Update
Someone called me two times. I don't understand why SANLAM keeps on calling me if I specifically said I don't want to be called by SANLAM. The last person was very very arrogant and rude. And I am starting to find this behavior from SANLAM tremendously unprofessional and childish.
Sanlam
Sanlam's reply20 Sept 2023, 15:58
Official
Good day Lexiol

We are sorry to hear this. We have relayed your feedback to Sanlam Moneysaver.

Regards
Sanlam Client Care