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Chomiane M

1 reviews | Active since Jul 2023

12 Mar 2025, 08:20

Breach of terms and conditions

Sanlam I WANT MY WEALTH BONUS MONEY TO BE PAID ASAP. I AM TIRED OF WAITING FROM OCTOBER 2024 WITH YOUR CONSULTANTS LYING THAT IT WILL BE PAID NEXT MONTH. FROM OCTOBER BREACHING TERMS AND CONDITIONS

0
Replies (7)
Sanlam
Sanlam's reply12 Mar 2025, 08:33
Official
Good day Chomiane

Thank you for reaching out to us.

Please send us a private message with your ID number.
 
On receipt of this information, we will escalate the matter for assistance.  
 
Kindly note that we will use the information you provide only to assist you with this matter.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply12 Mar 2025, 16:40
Official
Good day Chomiane

We have traced your record and referred it to Sanlam Reality.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply13 Mar 2025, 08:35
Official
Hello Chomaine

We have received feedback that Sanlam Reality has been in touch with you. 

Regards
Sanlam Client Care
CM
Chomiane M's update13 Mar 2025, 08:41
Reviewer Update
Yes and claimed money was paid yesterday yet nothing in my bank account. So issue is still not resolved
CM
Chomiane M's update16 Mar 2025, 11:57
Reviewer Update
Why do you lie Sanlam? No money has been paid to me
Sanlam
Sanlam's reply16 Mar 2025, 12:11
Official
Good day Chomiane 

Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action. 

Regards
Sanlam Client Care 
Sanlam
Sanlam's reply19 Mar 2025, 10:13
Official
Good day Chomiane

We have received feedback that contact has been made with you and that you are being assisted.

Regards
Sanlam Client Care