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Wendy K

1 reviews | Active since Feb 2023

10 Apr 2024, 12:23

Boycott Sanlam

For a whole month my mother has been waiting for sanlam to release her money this company needs to be boycotted, they have been taking money from my mother but when they have to pay she's been given the run around

0
Replies (6)
Sanlam
Sanlam's reply10 Apr 2024, 12:33
Official
Good day Wendy  We are sorry to hear of your poor client service experience. Please respond to our private message.  Regards
 Sanlam Client Care 

Best regards,

Sanlam
Sanlam's reply10 Apr 2024, 12:34
Official
 Good day Wendy   Please provide your mother's ID number in order for us to trace her record. Regards
 Sanlam Client Care 

Best regards,

WK
Wendy K's update10 Apr 2024, 13:29
Reviewer Update
*** my mother has a funeral policy with capitec bank and capitecs funeral is runbed by you, They have been deducting money from her account but he brother passed away long time ago we went to capitec and they sent you all the documents that you need they told us to wait for 7 days sanlam will investigate its been a month my mom went to capitec today and they say you guys haven't responded so there is nothing they can do, if this matter isn't resolved I will have this on Twitter and on Facebook you guys cont Rob people like this
WK
Wendy K's update10 Apr 2024, 13:30
Reviewer Update
Six, two, zero, four, zero, two, zero, double eight, five, zero, eight, five
Sanlam
Sanlam's reply10 Apr 2024, 13:44
Official
Thank you for the information. We have referred your complaint to Sanlam SKY.

 Regards
 Sanlam Client Care 

Best regards,

Sanlam
Sanlam's reply12 Apr 2024, 10:42
Official
Good day Wendy

This is to confirm that you have been contacted and is being assisted. Regards
Sanlam Client Care

Best regards,