********* by Sanlam
Sanlam donated how much money to the Solidarity fund? And that money only helps BEEE companies and businesses. BUT their clients that are suffering in this time because of this lock down get *********ed to either make changes to their current policies to get a payment holiday, or they must just pay up, I am a Sole proprietor and my business had to lose down, no allying for a payment holiday I was told they would grand it, but I had to change my policy so they as Sanlam could benefit and if I dont agree I must just pay up, what an disgrace this is, thousand of rands every months that I pay to get this ********* treatment, would not advice anyone to take a policy by Sanlam
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Replies (5)0
Replies (5)
Sanlam's replyOfficial
01 May 2020, 10:04Dear Marius
We acknowledge receipt of your complaint and will investigate it.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it.
Kind regards
Sanlam Client Relations
Sanlam's reply01 May 2020, 10:04
Official
Dear Marius
We acknowledge receipt of your complaint and will investigate it.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it.
Kind regards
Sanlam Client Relations
's updateReviewer Update
01 May 2020, 13:27Sanlam Client Relations
I acknowledge receipt of the fact that you will investigate, I just wonder how many Maius Pretorius must be in your data base and wonder why you did not ask for policy numbers?
I acknowledge receipt of the fact that you will investigate, I just wonder how many Maius Pretorius must be in your data base and wonder why you did not ask for policy numbers?
's update01 May 2020, 13:27
Reviewer Update
Sanlam Client Relations
I acknowledge receipt of the fact that you will investigate, I just wonder how many Maius Pretorius must be in your data base and wonder why you did not ask for policy numbers?
I acknowledge receipt of the fact that you will investigate, I just wonder how many Maius Pretorius must be in your data base and wonder why you did not ask for policy numbers?
Sanlam's replyOfficial
04 May 2020, 08:18Dear Marius
You have provided your Id number, that is sufficient data for us to trace your information.
Kind regards,
Sanlam Client Relations
You have provided your Id number, that is sufficient data for us to trace your information.
Kind regards,
Sanlam Client Relations
Sanlam's reply04 May 2020, 08:18
Official
Dear Marius
You have provided your Id number, that is sufficient data for us to trace your information.
Kind regards,
Sanlam Client Relations
You have provided your Id number, that is sufficient data for us to trace your information.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
05 May 2020, 15:09Dear Marius
We have been informed that one of our consultants has assisted your with your matter and advised you of the way forward.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants has assisted your with your matter and advised you of the way forward.
Kind regards,
Sanlam Client Relations
Sanlam's reply05 May 2020, 15:09
Official
Dear Marius
We have been informed that one of our consultants has assisted your with your matter and advised you of the way forward.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants has assisted your with your matter and advised you of the way forward.
Kind regards,
Sanlam Client Relations
's updateReviewer Update
14 May 2020, 10:08Yes one of your consultants did contact me and provided me with half truth advice, took the case to the Ombudsman and now Sanlam is willing to come to the table and help me im my situation, why must one first go thru all this trouble to get helped
's update14 May 2020, 10:08
Reviewer Update
Yes one of your consultants did contact me and provided me with half truth advice, took the case to the Ombudsman and now Sanlam is willing to come to the table and help me im my situation, why must one first go thru all this trouble to get helped