LC
Londiwe C
1 reviews | Active since Dec 2021
24 Feb 2022, 16:24
Beneficiary
Guys this is not okay. I just want to change my beneficiary but I just can't get this one task done, last agent said his system crashed then promised to call me back but didn't. Call me back because I am honestly tired now
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
25 Feb 2022, 06:48Dear Londiwe, my apology for the inconvenience caused. We will urgently arrange for you to be assisted. Regards, Assupol Complaints Manager
Sanlam's reply25 Feb 2022, 06:48
Official
Dear Londiwe, my apology for the inconvenience caused. We will urgently arrange for you to be assisted. Regards, Assupol Complaints Manager
LC
Londiwe C's updateReviewer Update
02 Mar 2022, 12:12it's the 2nd of March and nobody has contacted me... you guys are not serious. Starting to think if I pass on this company won't pay out in time.
LC
Londiwe C's update02 Mar 2022, 12:12
Reviewer Update
it's the 2nd of March and nobody has contacted me... you guys are not serious. Starting to think if I pass on this company won't pay out in time.
Sanlam's replyOfficial
02 Mar 2022, 12:40Dear Londiwe, thank you for your comments. We have sent you a direct e-mail on 25 Feb to request you to send us your policy or ID number to assist further.
Sanlam's reply02 Mar 2022, 12:40
Official
Dear Londiwe, thank you for your comments. We have sent you a direct e-mail on 25 Feb to request you to send us your policy or ID number to assist further.