IM
Ingrid M
1 reviews | Active since Mar 2016
27 Mar 2026, 08:26
Being sent from pillar to post
I did a partial surrender on the 5th March the estimated date of completion was the 24th of March which was in 20 working days,now is day 23 Ive been sent from pillar to post,Im miserable because I need my money,I wouldn't borrow from people whilst I have money
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Replies (2)
Sanlam's replyOfficial
27 Mar 2026, 08:33Good day Ingrid
We are sorry to hear about your client service experience.
Your complaint has been referred to Sanlam Life, who will be in contact with you to provide further assistance.
Regards
Sanlam Client Care
We are sorry to hear about your client service experience.
Your complaint has been referred to Sanlam Life, who will be in contact with you to provide further assistance.
Regards
Sanlam Client Care
Sanlam's reply27 Mar 2026, 08:33
Official
Good day Ingrid
We are sorry to hear about your client service experience.
Your complaint has been referred to Sanlam Life, who will be in contact with you to provide further assistance.
Regards
Sanlam Client Care
We are sorry to hear about your client service experience.
Your complaint has been referred to Sanlam Life, who will be in contact with you to provide further assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
30 Mar 2026, 11:11Good day Ingrid
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply30 Mar 2026, 11:11
Official
Good day Ingrid
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care