Been seeking for my policy to be updated, haven't got help

Item: Sanlam
Rating: 1
Author: thatomosito T

I've been calling Assupol for over a full month to request for my policy to be updated. I last spoke to Kefentse Sithole and *** on two different occasions they both promised to get back to me, I have since been waiting, it is annoying.

Helpful (0)

Replies (1)

Sanlam's replyOfficial

03 Sept 2019, 07:40

Dear Thato,

Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.

We are really sorry that you feel our service has not been up to standard with regards to your request to update your policy.

Our further communication with you will be by direct e-mail or phone.

For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.

Assupol Complaints Team

Sanlam's reply03 Sept 2019, 07:40

Official