1 reviews | Active since Dec 2010
BE CAREFUL WHEN INVESTING WITH SANLAM IT'S VERY DIFFICULT TO GET YOUR MONEY WHEN YOU NEED IT THE MOST ITS LIKE BEING ON A ROUGH RIDE TO HELL AND BACK
I am 74 yrs old and I have an investment policy with Sanlam, I am allowed to take a loan on my investment, I went in on the Monday early in the morning, filled in all the forms with vuyo in Central Street Houghton, this is my money i am talking about, everything in order, everything approved, phoned them on Wednesday why is my money not in the bank, I was told they would escalate the payment, Thursday still no payment and today is Friday still no payment, everytime I phone I was told it has been escalated, I must have been on the phone first call was 37minutes cellular call, I think I must have been on the phone for over 2 hours from person to person and still no joy, promised someone would call me back but no one has, it's been like a nightmare, that is how Sanlam operates, it's my money and I should have access at anytime within reason but Sanlam has failed his clients in fact maybe I go to Sanlam on Monday and withdraw all investments and my friends are going to do so. My name is krishna Govender tel numbers ***, or ***
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
We have received notification that Sanlam Life has been in touch with you, and you have been assisted.
Regards
Sanlam Client Care
We have received notification that Sanlam Life has been in touch with you, and you have been assisted.
Regards
Sanlam Client Care
