BANDILE MSENGANA AN ARROGANT, PATRONIZING, MANAGER WHO LOOKS DOWN ON CLIENTS.

I've been writing reviews about this organization and their manager Bandile Msengana I don't know for how long. So after the back and forth of emails. By the way emails that are responded to after I've long forgotten what I was complaining about.So on Monday afternoon I was promised by their client relations person Alma that, they have informed this manager Bandile Msengana to contact me, and having been promised that he will contact me and he was informed about the urgency of the matter. Well two days later no communication whatsoever from this man. Which just goes to prove what I've been complaining about, about how he treats his clients. I'm not even his client. He is just blocking me from what I need. I bet i will get a response from Alma again or from someone within the organisation trying to explain, the situation again. This has just made realise that Sanlam is just a "reactionary" organization. They will react after I have made a review about them. For an organization that boasts service to clients amongst their top priorities. The way I've been treated by this organization. Well if I have to be honest not the organization but by this manager, I doubt I even want to see or hear anything about them. Even their ads whether on TV or radio, they just drive up the wall.