KS
Keeran S

1 reviews | Active since Feb 2017

15 Nov 2022, 14:48

Bad support over their credit card

Have just taken out a new credit card with Sanlam and after numerous calls have figured out that their systems are offline so that I cannot even check my balances/ transactions. It hasn't been fixed after 1 week, very poor experience thus far with Sanlam.

0
Replies (2)
Sanlam
Sanlam's reply15 Nov 2022, 16:36
Official
Good day Keeran

We are aware of an issue with their system at the moment.  We have however referred your complaint to the relevant team so that they can get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply17 Nov 2022, 15:36
Official
Good day Keeran

We have received confirmation that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care