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Mante S

1 reviews | Active since Jul 2021

27 Jul 2021, 18:09

Bad service to family

Sanlam in polokwane has since had our late fathers will as the estate holders the have not contacted us the family to discuss the will and other details.concerning our late fathers estate . We are not happy about their running of business.. Since February no one from sanlam has contacted us

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Replies (4)
Sanlam
Sanlam's reply27 Jul 2021, 18:17
Official
Dear Mante

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations 
MS
Mante S's update27 Jul 2021, 18:20
Reviewer Update
We hope this matter can be resolved faster. As family we want to move on with our lives. Our fathers business are affected because of the way sanlam handling our estate
Sanlam
Sanlam's reply28 Jul 2021, 14:18
Official
Dear Mante 

Your comments are noted and our team is looking into it. 

Regards
Sanlam Client Relations

Sanlam
Sanlam's reply29 Jul 2021, 08:29
Official
 Good day We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform.  Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
  
Kind regards

Client Relations