PD
Princess D
1 reviews | Active since Dec 2019
18 Oct 2023, 10:39
Bad service taking forever to pay out
No payment for close to 3 months now. My last day at work was July 2023 sent docs first week of August Sanlam will reply after 3 weeks at a time to sort out a minor error on the form. You can't get through the phone lines always on voice mail. I need my widrawal payout my wife is pregnant we need to prepare for our babies why must we beg now. Pathetic service. (NL)***3 Terry Victor Tshwafo ***
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
18 Oct 2023, 10:54 Good day Princess
We are sorry to hear of your poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
Sanlam's reply18 Oct 2023, 10:54
Official
Good day Princess
We are sorry to hear of your poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
PD
Princess D's updateReviewer Update
19 Oct 2023, 18:06I don't see any reply and we haven't heard from Sanlam
PD
Princess D's update19 Oct 2023, 18:06
Reviewer Update
I don't see any reply and we haven't heard from Sanlam
Sanlam's replyOfficial
20 Oct 2023, 07:30 Good day Princess
We have sent you a private message for additional information.
Regards
Sanlam Client Care
We have sent you a private message for additional information.
Regards
Sanlam Client Care
Sanlam's reply20 Oct 2023, 07:30
Official
Good day Princess
We have sent you a private message for additional information.
Regards
Sanlam Client Care
We have sent you a private message for additional information.
Regards
Sanlam Client Care
PD
Princess D's updateReviewer Update
23 Oct 2023, 14:45Re: (NL)***3 Terry Victor Tshwafo 20159. Tron logistics.
They just send us a email requesting a document that was sent more than once. Oooh this is ridiculous even the company HR is feed up and will be changing the scheme
They just send us a email requesting a document that was sent more than once. Oooh this is ridiculous even the company HR is feed up and will be changing the scheme
PD
Princess D's update23 Oct 2023, 14:45
Reviewer Update
Re: (NL)***3 Terry Victor Tshwafo 20159. Tron logistics.
They just send us a email requesting a document that was sent more than once. Oooh this is ridiculous even the company HR is feed up and will be changing the scheme
They just send us a email requesting a document that was sent more than once. Oooh this is ridiculous even the company HR is feed up and will be changing the scheme
Sanlam's replyOfficial
23 Oct 2023, 15:13Good day Princess
Thank you for the information. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Thank you for the information. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply23 Oct 2023, 15:13
Official
Good day Princess
Thank you for the information. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Thank you for the information. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care