CH
Cindy H

1 reviews | Active since Oct 2021

29 Sept 2025, 07:54

BAD SERVICE SANLAM CLIENT CARE

Tommie van Heerden, ***, ***, 22 Sept 2025, Client care? Poor service, you phone and hold on for 20 min and the nobody gets back to you. Send email for them to contact me icw SARS issue, no feedback. 25 Sept 2025 again emailed nobody gets back to you. Upset client

0
Replies (2)
Sanlam
Sanlam's reply29 Sept 2025, 08:17
Official
Good morning, Cindy

We are sorry to learn of Tommie's poor service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply30 Sept 2025, 08:24
Official
Good morning, Cindy

We have received feedback that Sanlam Corporate is busy assisting Tommie.

Regards
Sanlam Client Care