BAD SERVICE ON ALL PLATFORMS

Good day my name is Lance i having a huge issue with Sanlam Corporate. i have been calling day in and day out holding on the line for 20 35 min each time i call - i then log onto the what's app platform and still holding for assistance since 8am and its already pass 10am - i need to know how far my claim is with the 2 pot - remember not all of us are privileged enough to not claim from their retirement but it does not mean that Corporate should be doing this. you already took tour administration fee and TAX from me now i have to wait on feedback and i have been calling in for days now - can someone please get back to ASAP via SMS or email *** *** - i might be working for the company so it does not mean i have to wait.