LM
Lethukuthula M

1 reviews | Active since Jun 2014

03 Nov 2020, 05:07

Bad service kaak service

I have been trying to get hold of *** department but they never answer their phone and I have sent emails since last week but respond from them I am no happy coz I eed any update of my payout provident fund as I am not employed this lead me to cancel my funeral cover with sanlam if they don't know wat they do if you want to call me ***

0
Replies (2)
Sanlam
Sanlam's reply03 Nov 2020, 06:02
Official
Dear Lethukuthula

We acknowledge receipt of your complaint and will refer it to the relevant department to investigate. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply03 Nov 2020, 13:26
Official
Dear Lethukuthula

We sincerely apologise for the service experience received. 

Due to the protection of your personal information. Our consultant has emailed you regarding the progress of your payment. 

Please feel free to contact the consultant directly should you have any further enquiries.

Kind regards,
Sanlam Client Relations