RH
Ruwaida H
1 reviews | Active since Mar 2012
15 Aug 2023, 10:48
Bad service from Sanlam Secure Services
I have a portfolio for both my spouse and myself. My spouse tried transacting and secure services agent (Lisie) phoned. She was rude and unpleasant and said she cannot assist. This is nonsense.
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Replies (2)
Sanlam's replyOfficial
15 Aug 2023, 10:59 Good day Ruwaida
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's reply15 Aug 2023, 10:59
Official
Good day Ruwaida
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
16 Aug 2023, 14:47Good day Ruwaida
A consultant has been trying to contact you but there is no answer. Please confirm a suitable time for the call or an alternative contact number.
RegardsSanlam Client Care
A consultant has been trying to contact you but there is no answer. Please confirm a suitable time for the call or an alternative contact number.
RegardsSanlam Client Care
Sanlam's reply16 Aug 2023, 14:47
Official
Good day Ruwaida
A consultant has been trying to contact you but there is no answer. Please confirm a suitable time for the call or an alternative contact number.
RegardsSanlam Client Care
A consultant has been trying to contact you but there is no answer. Please confirm a suitable time for the call or an alternative contact number.
RegardsSanlam Client Care