DV
Dolores V
1 reviews | Active since Jan 2013
06 Oct 2020, 16:29
Bad service from Sanlam Pension department
I am currently very disappointed in Sanlam Pension department.I've been struggling with them for 2 months now to get my tax directive sorted .I called the call centre today and have been sent from pillar to post.No one can help.I was told a supervisor is going to call back to date no calls received.I have been sending numerous emails no help.This is so frustrated now i can`t do my e filing
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
06 Oct 2020, 16:41Dear Dolores
We acknowledge receipt of your complaint and will refer it to the relevant department to assist you.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to assist you.
Kind regards
Sanlam Client Relations
Sanlam's reply06 Oct 2020, 16:41
Official
Dear Dolores
We acknowledge receipt of your complaint and will refer it to the relevant department to assist you.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to assist you.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
07 Oct 2020, 09:22Dear Dolores
We were informed that one of our consultants has acknowledged your matter. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we again encourage you to make direct contact with the relevant consultant.
We were informed that one of our consultants has acknowledged your matter. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we again encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations
Sanlam's reply07 Oct 2020, 09:22
Official
Dear Dolores
We were informed that one of our consultants has acknowledged your matter. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we again encourage you to make direct contact with the relevant consultant.
We were informed that one of our consultants has acknowledged your matter. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we again encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations