AV
Annelize V

1 reviews | Active since May 2019

16 Dec 2020, 10:10

Bad service from SANLAM

Call centre is pathetic i hold on for 25 min operator who answered just transfered my call to a terms and conditions devision after i've asked her not to do it - after listening to another tape of 12 min i decided to put the phon down. They deducted my d/o that was ment for end of Dec on the 15 after the end of Nov deduction. A big company should pay attention - they clearly not interested in service delivery anymore like before - will not recommend them to anyone - on the contrary

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Replies (1)
Sanlam
Sanlam's reply16 Dec 2020, 10:30
Official
Dear Annelize

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations