MB
Mike B
1 reviews | Active since Jul 2020
01 Jul 2020, 09:17
Bad service from Sanlam
Account Number: U*** Over the past 6 weeks i have inquired a number of times regarding my Sanlam shares and dividends. The ONLY reply is an automated e-mail requesting documentation that i have TWICE sent them. No reply, no response. This is very unprofessional of the company and i am bitterly disappointing in the service received.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
01 Jul 2020, 09:33Dear Mike
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
Sanlam's reply01 Jul 2020, 09:33
Official
Dear Mike
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
01 Jul 2020, 14:02Dear Mike
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations
Sanlam's reply01 Jul 2020, 14:02
Official
Dear Mike
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations