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Fakazile N
1 reviews | Active since Mar 2014
17 Oct 2023, 11:08
Bad service
They claim to get back at you in 3 hours but I've been waiting since last week Thursday the sad part is even their complaints portal doesn't help
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
17 Oct 2023, 11:15Good day Fakazile, thank you for your review. Please confirm on which policy or what type of claim you submitted, to enable us to assist further. Regards,
Sanlam's reply17 Oct 2023, 11:15
Official
Good day Fakazile, thank you for your review. Please confirm on which policy or what type of claim you submitted, to enable us to assist further. Regards,
Sanlam's replyOfficial
17 Oct 2023, 11:19We have noted that the partial surrender claim on policy Y*** was processed and paid today, to show in your account by tomorrow.
Sanlam's reply17 Oct 2023, 11:19
Official
We have noted that the partial surrender claim on policy Y*** was processed and paid today, to show in your account by tomorrow.
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Fakazile N's updateReviewer Update
17 Oct 2023, 11:43Took you long enough but thanks
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Fakazile N's update17 Oct 2023, 11:43
Reviewer Update
Took you long enough but thanks
Sanlam's replyOfficial
17 Oct 2023, 12:04Noted, my apology again.
Sanlam's reply17 Oct 2023, 12:04
Official
Noted, my apology again.