JVdW
Jasmine Van der Westhuizen
1 reviews | Active since Sept 2024
14 Sept 2024, 09:10
Bad service
I experience very poor service from Sanlam 2 pot system, I did my claim on Tuesday already received process massage on Tax Wednesday and still on Tax process and where other members apply Thursday and Friday and already received they payouts and is very unfair and when I contact Sars they reply nothing was submitted from sanlam and I'm very unhappy with Sanlam 2 pot system.
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Replies (2)
Sanlam's replyOfficial
14 Sept 2024, 09:38Good morning Jasmine
We are sorry to learn of your negative service experience and have arranged for assistance from the responsible department.
Kindly note that the department is not open over weekends and will get in touch with you only as from Monday.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and have arranged for assistance from the responsible department.
Kindly note that the department is not open over weekends and will get in touch with you only as from Monday.
Regards
Sanlam Client Care
Sanlam's reply14 Sept 2024, 09:38
Official
Good morning Jasmine
We are sorry to learn of your negative service experience and have arranged for assistance from the responsible department.
Kindly note that the department is not open over weekends and will get in touch with you only as from Monday.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and have arranged for assistance from the responsible department.
Kindly note that the department is not open over weekends and will get in touch with you only as from Monday.
Regards
Sanlam Client Care
Sanlam's replyOfficial
17 Sept 2024, 13:09Hello Jasmine
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you.
Regards
Sanlam Client Care
Sanlam's reply17 Sept 2024, 13:09
Official
Hello Jasmine
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you.
Regards
Sanlam Client Care