NM
Nkosingiphile M
1 reviews | Active since Aug 2021
02 Aug 2021, 14:47
Bad service
What a bad service , empty promises ??.since I made a claim they promise to Get back to me within 48 hours , that was long ago I even buried my late brother with cash loans money , am in debts they ignoring my emails and calls ???
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Sanlam's replyOfficial
02 Aug 2021, 15:29Dear Nkosingiphile, my sincerest condolences on the loss of your brother. My apology also for any inconvenience caused by the delayed claim payment. I have requested our Claims Management Team to urgently assist with this claim and we will be in direct communication with you as soon as possible. Regards, Assupol Complaints Manager
Sanlam's reply02 Aug 2021, 15:29
Official
Dear Nkosingiphile, my sincerest condolences on the loss of your brother. My apology also for any inconvenience caused by the delayed claim payment. I have requested our Claims Management Team to urgently assist with this claim and we will be in direct communication with you as soon as possible. Regards, Assupol Complaints Manager