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Patricia M
1 reviews | Active since Apr 2021
03 Mar 2025, 10:06
Bad service
Bad service They said the system is on maintenance from the 28th of February till 3March at 08:00am,they clients will be able to withdraw their 2pots, but even now their system is still down, they don't even send the messages just to notify clients that they still busy.
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
03 Mar 2025, 10:17Good day Patricia
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply03 Mar 2025, 10:17
Official
Good day Patricia
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
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Patricia M's updateReviewer Update
03 Mar 2025, 10:36Thanks Mbali from Corporate department for responding telephonically.
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Patricia M's update03 Mar 2025, 10:36
Reviewer Update
Thanks Mbali from Corporate department for responding telephonically.
Sanlam's replyOfficial
03 Mar 2025, 10:45Thank you for confirming.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply03 Mar 2025, 10:45
Official
Thank you for confirming.
Regards
Sanlam Client Care
Regards
Sanlam Client Care