Bad service and Incorrect billing

I am a client of sanlam and have been for years,they usually debit me for R900 odd something rands and this month they decided to debit me for R2434.79 and I called the contact center and spoke to a lady by the name of Rene Breytenbach (***)who said she was a client services agent.This lady was so rude when I tried to enquire about the debit order,she lacks customer services skills whatsoever and should never deal with customers.<br> <br> I have cancelled all my policies with sanlam whom I have been with for years and will make sure I tell everyone I know about their bad service.