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cherrol B
1 reviews | Active since Oct 2017
01 Mar 2023, 08:06
BAD SERVICE and DISGUSTED
called yesterday and been paying my policy since August 2022 and was told yesterday my policy is cancelled for what reason I have no clue and the consultant could not even explain why!!!! How do you pay so much money and then have your policy cancelled?
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
01 Mar 2023, 09:14Dear Client,
We acknowledge receipt of this complaint.
Our complaint team will investigate and provide feedback.
Kind regards,
Complaints Management
We acknowledge receipt of this complaint.
Our complaint team will investigate and provide feedback.
Kind regards,
Complaints Management
Sanlam's reply01 Mar 2023, 09:14
Official
Dear Client,
We acknowledge receipt of this complaint.
Our complaint team will investigate and provide feedback.
Kind regards,
Complaints Management
We acknowledge receipt of this complaint.
Our complaint team will investigate and provide feedback.
Kind regards,
Complaints Management
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cherrol B's updateReviewer Update
03 Mar 2023, 12:56I'M STILL WAITING FOR FEEDBACK AND IT'S BEEN 48HRS!!!!!!!!!!!!!!!
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cherrol B's update03 Mar 2023, 12:56
Reviewer Update
I'M STILL WAITING FOR FEEDBACK AND IT'S BEEN 48HRS!!!!!!!!!!!!!!!
Sanlam's replyOfficial
03 Mar 2023, 13:09Dear Client,
I apologize for the delay in contacting you.
The complaint assessor will contact you today.
Kind regards,
Complaint management
I apologize for the delay in contacting you.
The complaint assessor will contact you today.
Kind regards,
Complaint management
Sanlam's reply03 Mar 2023, 13:09
Official
Dear Client,
I apologize for the delay in contacting you.
The complaint assessor will contact you today.
Kind regards,
Complaint management
I apologize for the delay in contacting you.
The complaint assessor will contact you today.
Kind regards,
Complaint management
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cherrol B's updateReviewer Update
07 Mar 2023, 12:52STILL WAITING WILL I GET FEEDBACK IN 20100???????????????????????????
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cherrol B's update07 Mar 2023, 12:52
Reviewer Update
STILL WAITING WILL I GET FEEDBACK IN 20100???????????????????????????