CH
Cindy H
1 reviews | Active since Oct 2021
13 Oct 2025, 06:25
BAD SERVICE AGAIN, 2 WKS AWAITING TAX CONSULTANT FROM SANLAM CORPORATE
AWAITING FEEDBACK FRO SANLAM TAX CONSULTANT. 2 WEEKS AND STIL WAITING LAST FEEDBACK TO TOMMIE VAN HEERDEN - 6 OCT 2025 Please be advised that your query has been escalated to our tax consultant, and we are currently awaiting feedback. We will provide you with further communication as soon as we receive a response. WE HAVE AN APPOINTMENT WITH SARS, WEDNESDAY, 15 OCTOBER 2025, TOMMIE NEEDS URGENT FEEDBACK, WITHOUT THIS FEEDBACK HE WILL NOT BE ABLE TO DO HIS 2025 TAX YEAR @ SARS
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Replies (7)
Sanlam's replyOfficial
13 Oct 2025, 07:36Good morning, Cindy
We are sorry to learn that you have not yet been assisted and have requested urgent assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to learn that you have not yet been assisted and have requested urgent assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's reply13 Oct 2025, 07:36
Official
Good morning, Cindy
We are sorry to learn that you have not yet been assisted and have requested urgent assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to learn that you have not yet been assisted and have requested urgent assistance from the responsible team.
Regards
Sanlam Client Care
CH
Cindy H's updateReviewer Update
13 Oct 2025, 12:33Sanlam Client Care, I dont think you understand the URGENCY of this issue,
As Sanlsm are in tge wrong with the wrong Tax directive,
The 2024 tax year cannot be done and Mr van Heerden wil take a penalty, he needs to submitt his 2025 Tax return on 15 October 2025 that was theconly appointment he could get as the issuecof the wrong tax directive for 2024 is stil not resolved
As Sanlsm are in tge wrong with the wrong Tax directive,
The 2024 tax year cannot be done and Mr van Heerden wil take a penalty, he needs to submitt his 2025 Tax return on 15 October 2025 that was theconly appointment he could get as the issuecof the wrong tax directive for 2024 is stil not resolved
CH
Cindy H's update13 Oct 2025, 12:33
Reviewer Update
Sanlam Client Care, I dont think you understand the URGENCY of this issue,
As Sanlsm are in tge wrong with the wrong Tax directive,
The 2024 tax year cannot be done and Mr van Heerden wil take a penalty, he needs to submitt his 2025 Tax return on 15 October 2025 that was theconly appointment he could get as the issuecof the wrong tax directive for 2024 is stil not resolved
As Sanlsm are in tge wrong with the wrong Tax directive,
The 2024 tax year cannot be done and Mr van Heerden wil take a penalty, he needs to submitt his 2025 Tax return on 15 October 2025 that was theconly appointment he could get as the issuecof the wrong tax directive for 2024 is stil not resolved
CH
Cindy H's updateReviewer Update
13 Oct 2025, 12:34Sanlam Client Care, I dont think you understand the URGENCY of this issue,
As Sanlam are in the wrong with the wrong Tax directive,
The 2024 tax year cannot be done and Mr van Heerden wil take a penalty, he needs to submitt his 2025 Tax return on 15 October 2025 that was the only appointment he could get as the issue of the wrong tax directive for 2024 is stil not resolved
As Sanlam are in the wrong with the wrong Tax directive,
The 2024 tax year cannot be done and Mr van Heerden wil take a penalty, he needs to submitt his 2025 Tax return on 15 October 2025 that was the only appointment he could get as the issue of the wrong tax directive for 2024 is stil not resolved
CH
Cindy H's update13 Oct 2025, 12:34
Reviewer Update
Sanlam Client Care, I dont think you understand the URGENCY of this issue,
As Sanlam are in the wrong with the wrong Tax directive,
The 2024 tax year cannot be done and Mr van Heerden wil take a penalty, he needs to submitt his 2025 Tax return on 15 October 2025 that was the only appointment he could get as the issue of the wrong tax directive for 2024 is stil not resolved
As Sanlam are in the wrong with the wrong Tax directive,
The 2024 tax year cannot be done and Mr van Heerden wil take a penalty, he needs to submitt his 2025 Tax return on 15 October 2025 that was the only appointment he could get as the issue of the wrong tax directive for 2024 is stil not resolved
Sanlam's replyOfficial
13 Oct 2025, 12:55Good afternoon, Cindy
We appreciate the urgency of this matter and have again followed up with the responsible team.
Regards
Sanlam Client Care
We appreciate the urgency of this matter and have again followed up with the responsible team.
Regards
Sanlam Client Care
Sanlam's reply13 Oct 2025, 12:55
Official
Good afternoon, Cindy
We appreciate the urgency of this matter and have again followed up with the responsible team.
Regards
Sanlam Client Care
We appreciate the urgency of this matter and have again followed up with the responsible team.
Regards
Sanlam Client Care
CH
Cindy H's updateReviewer Update
14 Oct 2025, 09:53Good morning SANLAM,...I THINK THAT THIS IS ONE OF THE WORST BUSINESSES WHEN IT COME TO FEEDBACK, BEST OF ALL THIS IS A CORPORATE CLIENT THAT HAS A PENSION FUND WITH YOU.
Again no feedback to Tommie van Heerden to his email - ***
your last update yesterday 13 Oct 2025 at 12:55.
WILL WAIT TILL 15:00 -- THEN THIS REVIEW WILL BE TAKEN FURTHER ...
Again no feedback to Tommie van Heerden to his email - ***
your last update yesterday 13 Oct 2025 at 12:55.
WILL WAIT TILL 15:00 -- THEN THIS REVIEW WILL BE TAKEN FURTHER ...
CH
Cindy H's update14 Oct 2025, 09:53
Reviewer Update
Good morning SANLAM,...I THINK THAT THIS IS ONE OF THE WORST BUSINESSES WHEN IT COME TO FEEDBACK, BEST OF ALL THIS IS A CORPORATE CLIENT THAT HAS A PENSION FUND WITH YOU.
Again no feedback to Tommie van Heerden to his email - ***
your last update yesterday 13 Oct 2025 at 12:55.
WILL WAIT TILL 15:00 -- THEN THIS REVIEW WILL BE TAKEN FURTHER ...
Again no feedback to Tommie van Heerden to his email - ***
your last update yesterday 13 Oct 2025 at 12:55.
WILL WAIT TILL 15:00 -- THEN THIS REVIEW WILL BE TAKEN FURTHER ...
Sanlam's replyOfficial
14 Oct 2025, 10:04Good morning, Cindy
Sanlam Corporate is busy attending to this matter.
We have however relayed your message to them.
Regards
Sanlam Client Care
Sanlam Corporate is busy attending to this matter.
We have however relayed your message to them.
Regards
Sanlam Client Care
Sanlam's reply14 Oct 2025, 10:04
Official
Good morning, Cindy
Sanlam Corporate is busy attending to this matter.
We have however relayed your message to them.
Regards
Sanlam Client Care
Sanlam Corporate is busy attending to this matter.
We have however relayed your message to them.
Regards
Sanlam Client Care
Sanlam's replyOfficial
14 Oct 2025, 10:18Hello Cindy
Sanlam Corporate has informed us that they have emailed an update to Tommie.
Regards
Sanlam Client Care
Sanlam Corporate has informed us that they have emailed an update to Tommie.
Regards
Sanlam Client Care
Sanlam's reply14 Oct 2025, 10:18
Official
Hello Cindy
Sanlam Corporate has informed us that they have emailed an update to Tommie.
Regards
Sanlam Client Care
Sanlam Corporate has informed us that they have emailed an update to Tommie.
Regards
Sanlam Client Care